Terms and Conditions

Tickets are valid only for the date and time stated. Please check your tickets on receipt as mistakes cannot always be rectified.

Tickets cannot be exchanged or money refunded.

Lashmars London Theatre Tickets/The Ticket Machine Group Ltd acts as an agent only and has no control over the event.

Tickets are sold subject to the rules and regulations of the event organiser/venue which are available on request.

Patrons are asked to arrive at venues in good time before the start of the performance due to security checks that may be in place upon entry.

The event organiser/venue reserves the right to make alterations to the advertised arrangements or featured artists, to refuse admission and to request latecomers to await admission until a convenient break.

Admission is at the ticket holder's own risk.

If the ticket is re-sold or transferred for profit or commercial gain by anyone other than Lashmars London Theatre Tickets/The Ticket Machine Group Ltd, the event organiser/venue or one of the authorised sub-agents, it will become voidable and the holder may be refused entry or ejected from the venue.

All our prices include a standard agency booking fee. However, we do not apply any additional handling, postage or credit card fees.

We are a founder member of STAR (Society of Ticket Agents and Retailers) - a self-regulatory body operating within guidelines - so you can buy with confidence!

Tickets cannot be exchanged or refunded after purchase.

We do not post tickets overseas. However, we can hold them for you at the theatre box office for you to collect. (You must show your credit card when collecting tickets - if someone is collecting on your behalf please email for advice!)

Cast changes can happen at short notice, plus cast holidays and illness, therefore we are unable guarantee that a particular cast member will be performing on a particular date.